PRESS RELEASE - Ti Kaye Resort & Spa in Saint Lucia is honoured to have been awarded the Hall of Fame for 2015.
With five times winner of the certificate of excellence, our outstanding TripAdvisor reviews currently rated 93% is a testament to the company’s consistency in quality service and service delivery.
This prestigious award qualifies Ti Kaye to compete with the elite set of top-performing businesses worldwide on TripAdvisor. The award signifies the diligent work, dedication and commitment by management and staff alike to continue to exceed guest expectations. From our appetizing cuisine, palatable wines to our rejuvenating spa, and a superb diving facility, the Ti Kaye team’s attention to detail allows for any aspect of our guest’s holiday to be a memorable one.
General Manager Mr. Chris Relf identifies with each review published on TripAdvisor and has set the precedence of making the time to reply to all our valued customers. These replies offer on behalf of the Ti Kaye team heartfelt thanks and appreciation to our customers for choosing Ti Kaye as a honeymoon or vacation spot.
The TripAdvisor platform for management responses continues to serve Ti Kaye well by creating an avenue for us to be proactive in addressing any concerns or issues that our guests may have had in a timely fashion. Our path to improvement continues to build momentum and keeps the team striving for higher standards.
Mr. Relf states: “We’ve been asking guests to review Ti Kaye since 2001, just one year after TripAdvisor launched, and we now have well over 1200 reviews. It’s fantastic that guests not only choose to spend their vacation time with us, but also that they take the time to post a review and share their experience with potential future guests. We’re almost at our 1000th 5/5 review, and that’s down to the whole Ti Kaye ‘family’ with their natural Saint Lucian friendliness and just wanting to ensure every guest gets what they’re looking for in a vacation.”