(PRESS RELEASE) – The Consumer Affairs Department of the Ministry of Commerce reassures the public of its commitment to serve you during this difficult time.
As a result, the Department has reopened but with minimum staff and shorter operating hours, from 8:00 a.m. to 12:30 p.m. daily.
Given the smaller staff complement, Importers of Price Controlled Goods are encouraged to continue emailing price calculation sheets to cletus.cyril@govt.lc or lyra.thomas-joseph@govt.lc.
Consumer complaints can be lodged via WhatsApp number 717-0255, using the following email addresses cletus.cyril@govt.lc or lyra.thomas-joseph@govt.lc or by calling 285-5871 or 468-4230.
Walk in complaints will be accepted, one customer at a time. However, consumers are encouraged to contact us via email or telephone before visiting the office. This will ensure that the time spent in the office is kept to a minimum for consumers’ safety and that of our staff.
It is mandatory that all customers visiting the Department wear a mask, sanitize hands upon entering the building and maintain a six feet distance.
The Consumer Affairs Department reminds the general public that though the work environment has changed, the Department’s commitment to its consumers and suppliers remain the same.
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