Netshop representative Kersharma Alexander (right) with happy customers Jorge Gonzalez Dominquez (left) and Luis Gabriel Oviedo Bonilla.
Motivated by the need to provide a stress-free online shopping experience to clients that is second to none, Netshop (St. Lucia) Ltd was established on July 10, 2010.
The introduction of Netshop — with two offices in Castries and Vieux Fort — saw the birth of a fast and reliable service committed to providing the complete online shopping experience. The company works to eliminate all purchasing and shipping issues by providing clients with their own physical address in the United States free of charge and the ease of clearance of packages.
“For us we achieve wealth because we believe in what we are doing and inject personal core values in the services provided to our customers,” says Glenn Charlemagne, managing director.
Netshop provides the complete online shopping experience from purchase to speedy clearance of packages with the availability of in-house bonded facilities. Clients can buy anywhere in the US and receive it at their doorstep.
When Netshop was launched there were a few companies providing online shopping services on island. The company has distinguished itself by providing a fast, reliable and cost-effective service.
With the advantage of using its network of agents affiliated with its shipping agents to oversee the speedy receiving and handling or packages within the USA, Netshop is proving to be a force to be reckoned with in the online business.
Netshop offers the best online shopping rates — the most competitive on the island; free US mail box; free registration; and facilitates purchases for clients who do not own credit cards.
“With Netshop you can now easily buy from any US store with your own street address. We make it easy: simply buy what you want from anywhere in the US, have it shipped to your US address, and we ship, clear and upon request, deliver it to you anywhere in Saint Lucia,” Charlemagne adds.
Netshop St. Lucia is complemented by the shipping and handling services made available from other associated companies including Superior Shipping Services Ltd (SSSL) and Freight Services & Distributors Ltd (FSDL).
“SSSL specializes in regional and international shipping arrangements by air, land and sea and from anywhere in the world. SSSL deals with the movement of cargo, and offers a wide variety of expert export and import services to suit the needs of companies and individuals worldwide,” Charlemagne says.
“FSDL is a freight forwarding expert and specializes in cargo-related services ranging from cargo packaging and handling to delivery of shipments. As a freight forwarder, FSDL’s overriding function is to facilitate the handling and transportation of cargo shipments on behalf of exporters and importers. FSDL offers a range of services that span over local to international terrain.”
Netshop makes its business the building of trust, by being there continuously for its customers.
The company admits to challenges — online reputation management; increased competition; finding the right staff; addressing the technology gap — but continuously looks for ways to improve users’ experience, like offering clients great online promotions and opportunities to win fantastic prices.
