“Extreme” concern over the processes and procedures employed at the Civil Status Registry has prompted cabinet to direct the Ministry of Public Service, Information and Broadcasting to undertake a comprehensive review of the division’s operations.
According to a press release, the “cabinet of ministers is extremely concerned over the chronic problems that plague the Civil Status Registry and which negatively impact the ability of this office to provide an adequate service to the general public”.
The Ministry of Public Service has also been mandated to formulate an action plan to improve operations at the Civil Status Registry. This is expected to be submitted for Cabinet’s consideration.
“The first area of focus for the Ministry of the Public Service, Information and Broadcasting in its review will be the operations of the Adjudicator’s Office,” the release said.
“As part of its review, the Ministry of the Public Service, Information and Broadcasting will be soliciting the views and opinions of members of the public who use the services at the Registry,” the release further stated.